Customer Support – CRM Ticket
It records all details about a customer issue, complaints, enquiries and support request from the moment it’s raised until it’s resolved.
Click on ‘Add New’
Key Feature
Date
Ticket Name
Category
Priority
Assigned to Ticket Status
Source
Ticket details
Click on ‘Manage’
• Manage all Notes of Leads • Manage all schedule tasks of leads and set reminders • Schedule meetings Send messages to leads via email or SMS