The Employee's Side
Everything the employee does lives in the portal under Discipline (sidebar → Workplace). Every call is scoped server-side to the logged-in session — there is no employee ID anywhere to tamper with, and no employee can ever see another's records.
What an employee sees on a case
Deliberately a subset of the case file:
| Visible to the employee | Never visible |
|---|---|
| The charge: offence name + the definition as written for them | Internal HR notes and triage detail |
| The query as served, with the response deadline | The reporter's identity on restricted matters |
| Evidence that has been disclosed (with the disclosure timestamp) | Undisclosed evidence |
| Hearing invitation: sitting, venue, panel, the right-to-be-accompanied wording | Panel deliberations and votes |
| Their own response, verbatim | Other employees' cases — ever |
| The outcome: sanction letter, validity, appeal deadline |
What an employee does
Respond to a query. The case card shows Respond by in red. They write their response — their words, straight onto the record — optionally ticking I admit the conduct described, and submit. HR cannot edit it.
Verify a transcription. If HR captured a verbal response, the portal asks the employee to confirm the transcription says what they said. Until they do, the case does not move — otherwise it would be HR's account of their defence.
Acknowledge a sanction — or refuse. Acknowledging confirms receipt, not agreement. Refusing is allowed and is itself recorded; the sanction stands either way, and the record shows exactly what happened.
Appeal. Within the window shown on the sanction: pick a ground, write the submission, lodge. Late appeals are recorded and flagged, not blocked. The outcome and rationale appear on the same card when determined.
Comment on and acknowledge counselling notes. Their side of the conversation, in their own words — the manager cannot type it for them, and the note locks once they respond.
Raise a grievance. Category + what happened → a real case with a reference, handled confidentially by HR, progress visible on the portal.
Why this matters beyond convenience
Every portal interaction is service and participation proof: the query's opened timestamp, the response's submission time, the acknowledgement (or its refusal), the appeal's lodgement time. When a dismissal is challenged, "the employee never saw it" stops being an argument — the record answers.